What Information We Hold and Why
When you register, we collect the details you provide — name, contact information, and account credentials. When you fund your account through bKash, Nagad, or Rocket, we record transaction references and amounts to verify deposits and process withdrawals. We do not store your mobile wallet PIN
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or full payment credentials; those stay within your wallet app. We also collect device and session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. Cookies and similar tools track your in-session activity so the lobby
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loads your preferences correctly. We hold this data only as long as your account is active or as required by applicable law. If you close your account, we retain only what legal or regulatory obligations require, then delete the rest. Our data practices apply to accounts
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in supported regions; eligibility depends on your local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.